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Shipping, Returns, and Price Adjustments

Shipping, Returns, and Price Adjustments

Shipping Policy


We offer free shipping on orders over $75, unless a special shipping promotion is running. Orders are processed within 1-3 business days (Monday through Friday excluding holidays) at our Massachusetts facility. Shipments are sent via USPS, with delivery typically taking 3-7 business days after dispatch, depending on your location. We also offer UPS and FedEx delivery options.

Please note: shipments to Alaska and Hawaii often take longer than the estimated delivery time and in general - while USPS delays are rare - they are beyond our control.

Return Policy

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unused, and in original condition, with tags and packaging intact. This applies when the item arrives as expected and without damage.

How do returns work?

If something doesn’t work out, you can return your item for a refund of the item price.

  • Return shipping is on us
  • Original shipping fees aren’t refundable

Once we receive and check your return, we’ll process your refund.

How do exchanges work?

Want to try something different? We’re happy to help.

  • We cover return shipping for the original item
  • You cover shipping for the new item

Exchanges are based on availability.

How do I start a return or exchange?

Just email us at support@merigoldkids.com with your order number and let us know if you’d like a return or an exchange. We’ll guide you through the process step by step.

What if my item arrives damaged or incorrect?

That’s on us. Please reach out and we’ll make it right, including shipping.

Are any items final sale?

Final sale and personalized items can’t be returned or exchanged.

Price Adjustment Policy

If an item you purchase on merigoldkids.com becomes eligible for a lower price or a better promotion within 72 hours of placing your order, you may request a one-time price adjustment.

How to request an adjustment

Reply to your order confirmation email with:

  • Your order number.
  • The item or items you would like adjusted.
  • The promotional code or a link or screenshot showing the offer.

Your request must be submitted within 72 hours of your original order time and before the promotion ends. Eligibility is based on when you submit your request, not when our team responds. Adjustments are not automatic.

Eligibility and conditions

  • The offer must be available on merigoldkids.com and apply to the same item, size, and color purchased.
  • Your original order must meet all offer requirements, including minimum purchase amounts or quantities for buy-one-get-one and multi-item promotions.
  • Orders placed with an earlier discount may qualify for the difference between the amount paid and the new eligible price. Discounts cannot be combined or stacked.
  • Only one price adjustment is permitted per item. Further price reductions do not qualify for additional adjustments.
  • This policy covers merchandise price differences only. Shipping charges and shipping promotions are excluded. Applicable taxes will be adjusted where required.
  • Gift cards, complimentary gifts, loyalty rewards, and prices offered by other retailers are not eligible for adjustment.
  • Any promotion-specific exclusion from price adjustments will be stated in that promotion’s terms.
    Refunds and returns
  • Approved adjustments will be refunded to the original payment method. Please allow 3–5 business days after processing for the refund to appear, depending on your payment provider.
    There is no need to return an item to receive an approved adjustment. Our return and exchange policy continues to apply. If an adjusted item is subsequently returned, any refund will reflect the amount paid after the adjustment.
  • Requests outside the 72-hour window do not qualify. This policy does not limit any rights or remedies available under applicable consumer protection laws. Future policy changes will apply only to orders placed after the updated policy is published.


One last note

These policies don’t affect your rights under applicable consumer protection laws.